Privacy Policy
1. Introduction
The RUBY Postnatal (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website (the “Website”) and our services. By using the Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect several types of information from you, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, date of birth, and any other information you provide to us voluntarily.
- Health Information: Given the nature of our services, we may collect information related to your health, including pregnancy, childbirth, and postnatal conditions. We handle this information with the utmost confidentiality and care.
- Payment Information: If you make a purchase through our Website, we collect payment information, such as your credit card details. This information is processed securely through our payment processor, and we do not store your full credit card number.
- Usage Data: We collect information about how you use our Website, such as your IP address, browser type, pages visited, and the duration of your visit. This information helps us improve our Website and services.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.
3. How We Use Your Information
We use your information for various purposes, including:
- Providing Services: To deliver our postnatal care services, including personalized support and program offerings.
- Communication: To communicate with you, including responding to your inquiries, providing updates about our services, and sending you promotional materials.
- Personalization: To personalize your experience on our Website and tailor our services to your individual needs.
- Payment Processing: To process your payments for our services.
- Website Improvement: To analyze Website usage and improve our Website’s functionality and content.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, website hosting providers, and email marketing providers.
- Healthcare Providers: With your consent, we may share your health information with your healthcare providers to ensure coordinated care.
- Business Partners: We may share aggregated, non-personally identifiable information with business partners for marketing and analytical purposes.
- Legal Authorities: We may disclose your information to legal authorities if required by law or to protect our rights and the rights of others.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Access Controls: We limit access to your information to authorized personnel only.
- Secure Storage: We store your information securely.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us at info@therubypostnatal.com. We will respond to your request within a reasonable timeframe.
7. Children’s Privacy
Our Website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website. Your continued use of the Website after the posting of such changes constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The RUBY Postnatal
4 Riverway Dr, Houston, TX 77056
Located inside the Omni Hotel
