Booking Form2025-04-17T18:54:32+00:00

Welcome To

  Booking

What To Know Before You Book

Cancellation Policy

We understand that plans can change, especially around the time of birth. To ensure fairness to all of our guests, we have the following cancellation policy:

  • No Refund: Cancellations made 14 days or less before your scheduled check-in date are non-refundable.

  • Special Circumstances: We are aware that sometimes unexpected situations arise, such as a baby needing to be admitted to the NICU or complications during birth. If such circumstances occur, please contact us as soon as possible, and we will work with your family to find a solution that best accommodates your needs.

Our priority is to support families during this special time, and we’re here to help however we can.

Welcome To

  Booking

Cancellation Policy

We understand that plans can change, especially around the time of birth. To ensure fairness to all of our guests, we have the following cancellation policy:

  • No Refund: Cancellations made 14 days or less before your scheduled check-in date are non-refundable.

  • Special Circumstances: We are aware that sometimes unexpected situations arise, such as a baby needing to be admitted to the NICU or complications during birth. If such circumstances occur, please contact us as soon as possible, and we will work with your family to find a solution that best accommodates your needs.

Our priority is to support families during this special time, and we’re here to help however we can.

Your Preferred Stay Dates

We’re excited to help you schedule your time with us.
Please select your anticipated arrival date.

Your Preferred Stay Dates

We’re excited to help you
schedule your time with us.
Please select your
anticipated arrival date.

Waitlist Request

We're so glad you're interested in experiencing the RUBY postnatal retreat! If your desired dates are currently unavailable and you'd like to be added to our waitlist, please complete the following information. We'll notify you as soon as a space becomes available, and we'll do our best to accommodate your preferences.

Waitlist Contact Information

Let's connect! Please share your contact details below.

What is your estimated due date?

We're excited to help you schedule your time with us.
What dates are you interested in for your stay at the RUBY postnatal?

TERMS & CONDITIONS

By submitting this form, you agree to the following:

  • You consent to theRUBY postnatal collecting and storing the information you provide.
  • Your information will be used to notify you of potential availability and to assist us in planning our services.
  • We will keep your information confidential and will not share it with third parties except as required by law.
  • Placement on the waitlist does not guarantee a reservation. Availability is subject to change.
  • You will be contacted via the email address or phone number you provided. It is your responsibility to ensure this information is accurate.
  • Our standard cancellation policy will apply upon booking.
What happens if I deliver early or late?2025-04-17T19:24:14+00:00

No worries at all—we’ve built flexibility into our policy. Click the button below to view our Rescheduling policy.

Can someone gift me a stay?2025-04-17T12:41:13+00:00

Yes! You can have The RUBY Postnatal send a gentle nudge email to friends or family. Click the button below to learn more and get started.

What is the “Send A Little Nudge” request?2025-04-17T12:38:02+00:00

With our “Send a Little Nudge” option, you can provide the email addresses of people who might want to contribute to your stay at The RUBY Postnatal. We’ll then send them an email with information about our retreat.

What is your cancellation policy?2025-04-17T12:05:08+00:00

Please click the button below to view our cancellation policy.

How long should I stay?2025-03-24T20:43:56+00:00

The ideal length of your stay depends on your individual recovery and preferences. We recommend a minimum of 3-5 nights to fully benefit from our comprehensive services and allow for optimal rest and rejuvenation. However, we also offer extended stays for those who desire a longer period of support and pampering. Our concierge team can help you determine the perfect duration to align with your personal postnatal journey.

Click here to view our current offers.

What should I bring?2025-03-24T20:42:12+00:00

We aim to provide a seamless and indulgent experience, so you’ll need to bring very little. We recommend bringing comfortable clothing, personal toiletries, any necessary medications, and your baby’s essentials (diapers, clothing, etc.). We provide luxurious robes, linens, and all essential amenities. Our goal is to allow you to focus entirely on your recovery and bonding with your baby.

Will insurance pay or cover this?2025-03-24T20:41:37+00:00

As The RUBY Postnatal experience is a luxurious wellness retreat focused on comprehensive postnatal care, it is typically not covered by standard health insurance. We recommend contacting your insurance provider to inquire about potential coverage for specific services, such as lactation support or nutritional counseling. We can provide you with detailed invoices and documentation to assist with any insurance claims.

Will my baby be safe?2025-03-24T20:40:56+00:00

Your baby’s safety and well-being are our utmost priorities. Our postnatal specialists are highly trained and experienced in newborn care, and we maintain the highest standards of hygiene and safety. Our luxurious accommodations provide a secure and nurturing environment for both you and your baby. You can rest assured that your baby is in the best possible hands.

When should I book?2025-03-24T20:40:10+00:00

To ensure availability and secure your preferred dates, we recommend booking your stay as early as possible. Postnatal retreats are in high demand, and early booking allows us to tailor your experience to your specific needs. We suggest contacting us during your second or third trimester to begin planning your luxurious postnatal retreat.

What health and safety measures are in place?2025-03-24T20:40:32+00:00

We adhere to the highest standards of hygiene and safety. Our staff is trained in infection control, and we maintain a clean and safe environment.

Do you offer payment plans or financing options?2025-04-17T12:23:09+00:00

At this time, we do not have payment plans or financing available. 

How do I book a stay at The RUBY Postnatal?2025-04-17T12:02:03+00:00

Please click the button below to book your stay. We recommend booking in advance to secure your preferred dates.

Is there Wi-Fi and other technology available?2025-03-24T20:22:01+00:00

Yes, we provide complimentary high-speed Wi-Fi and access to other essential technology to ensure you stay connected.

Can my partner or family members stay with me?2025-04-17T23:02:53+00:00

We understand the importance of family support. Partners are welcome to join you! We cover three meals a day for mom, and breakfast for your support person. However, they are more than welcome to order off the menu at their own expense.

Please email us if other family members are staying at the retreat.

What are the accommodations like?2025-03-24T20:20:31+00:00

You’ll enjoy luxurious hotel rooms or suites, featuring premium amenities, comfortable furnishings, and a serene environment conducive to rest and relaxation.

What services are included in The RUBY Postnatal experience?2025-04-16T13:39:05+00:00

Our services include 24/7 postnatal specialist support, nutritious gourmet meals, lactation support, 24/7 nursery care, emotional support, and luxurious accommodations.

Who is The RUBY Postnatal for?2025-04-16T13:39:10+00:00

We cater to mothers who desire a supportive, restorative, and luxurious environment to recover and bond with their babies after childbirth. This can be 1st time moms or moms with experience.

What is The RUBY Postnatal?2025-04-16T13:39:15+00:00

The RUBY Postnatal is a luxurious retreat and service designed to provide comprehensive support and care for new mothers during the crucial postpartum period. We focus on nurturing care, serene rest, and absolute peace of mind

Where is The RUBY Postnatal located?2025-04-16T13:39:22+00:00

The RUBY postnatal is located inside the Omni Hotel at 4 Riverway Dr, Houston, TX 77056. We are delighted to provide our services in this exceptional setting where we’ve blended the comfort of home with high-end amenities.

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